Business Communications-Sample: Banking Letters-3

 BANKING DIPLOMA EXAMINATION

Banking Diploma Courses in Bangladesh under The Institute of Bankers, Bangladesh (IBB)

Business Communications-JAIBB 

Sample: Banking Letters-3

Write a letter informing a customer about the process of opening a fixed deposit account.

        (To Get Download Option Click Read More)

Agrani Bank

Nawabpur Branch

36 Nawabpur Road, Dhaka 1000

Tel: 957 3053 Fax: 957 3054 Email: abnp@agranibank.org

Our Ref: AG/Nawab/Dev/233/10

Sunday, May 23, 2010

Ms. Suraiya Begum

103 Dinanath Sen Road

Gandaria

Dhaka 1204

SUB: PROCESS OF OPENING A FIXED DEPOSIT ACCOUNT

Dear Madam:

Thank you for letter dated April 27, 2010 requesting us to let you know the process and formalities about opening Fixed Deposit Account with our branch.

You would be glad to know that opening a fixed deposit account is very easy. What you need to do is visit our branch with your national ID card and cash on any day during office hours. We will take not more than 20 minutes to open your Fixed Deposit Account for any amount for any term.

We are enclosing with this letter a brochure on different products of deposit along with rules and rates of interest. For fixed deposit we offer 9% interest for a period of six months, 10% for one year and 12% for more than one year.

Looking forward to serve you as your trusted bank.

Thank you so much.

Sincerely,

Maswood Alam Khan

Manager

Enclosed: Deposit Brochure

Banking Letters-3

Business Communications-Sample: Banking Letters-2

BANKING DIPLOMA EXAMINATION

Banking Diploma Courses in Bangladesh under The Institute of Bankers, Bangladesh (IBB)

Business Communications-JAIBB 

Sample: Banking Letters-2

Write a letter to the Legal Department in the Head Office of your bank; seeking advice on what action should you take on a loan defaulter.   (To Get Download Option Click Read More)

Bangladesh Krishi Bank

Agrabad Branch

Chittagong

P.O. Box No. 332

Phone: 656 7389 Fax: 656 7390 Email: bkbagrabad@bkb.com

Our Ref: legal/19/default/09

Thursday May 08, 2009

The Legal Advisor

Bangladesh Krishi Bank

Head Office, Motijheel

Dhaka 1000

SUB: SEEKING LEGAL ADVICE REGARDING A LOAN DEFAULTER

Dear Sir,

Chittagong Diary Products Ltd. is a valued party of our branch. They have been

banking with us for the last 12 years.

But, of late, the party is not responding to our repeated requests to pay their installments of a long-term loan. They have already failed to pay three installments and the loan has already been classified.

According to our normal banking practice it is high time we instituted a case against them in the “Ortho Rin Adalat”. But, we are afraid, they will stop banking with us if we file a suit against them.

Can we take any legal measure that may motivate them to adjust the long-due loan? We have sent them our reminders through letters. But, no legal notice has yet been served to them.

Awaiting your early response.

Sincerely,

Maswood Alam Khan

Manager

Sample Banking Letters-2

Business Communications

BANKING DIPLOMA EXAMINATION
Banking Diploma Courses in Bangladesh under The Institute of Bankers, Bangladesh (IBB)

Business Communications-JAIBB

01. WHAT IS COMMUNICATION?Communication is the art of getting your message across effectively through:

    Spoken words (primary and simplest way)
    Written words (reflects importance)
    Body language (can make or mar)
    Visual images (leaves the greatest impact) 



 02. PURPOSE OF COMMUNICATION- to get work done from peers and subordinates
- to improve the efficiency of our business transactions
- to coordinate/interact better
- to motivate and influence others
- to send/receive information in an unambiguous manner
- to save considerable time and effort
- to take better decisions, both personal and professional
- to develop better relationships, both at home and at work

03. WHAT IS BUSINESS COMMUNICATION?
‘Business Communication’ is communication that occurs in an organizational context in order to:
- exchange information, ideas, plans, strategies
- offer the best of customer services
- make decisions, rules, proposals, contracts, and agreements, etc.
In fact, communication is regarded as the “lifeblood” of every organization.

04. METHODS OF BUSINESS COMMUNICATION
(a) 1. Vertical communication (downward, upward)
     2.  Horizontal communication (lateral communication) 
(b) 1. One-to-one communication
      2. One-to-many communication
(c) 1. Formal communication
     2. Informal communication
 (d) 1. Oral communication
       2. Written communication
(e) 1. Internal communication
      2. External communication






07. BENEFITS OF EFFECTIVE COMMUNICATION
You will:
- be able to communicate clearly with clients and other professionals
- possess superior presentation skills
- develop and communicate objectives and strategies better
- be able to write proposals and quotations clearly
- develop good overall oral/written communication skills